An off-track garage door is not pretty, it is also dangerous and unstable. You must never try to operate the garage door manually or with the automatic garage door opener, since it might cause problems to the door, or possibly be life-threatening.
Our team is highly trained and experienced in similar situations
The most common reason for garage door derailment is a faulty cable, one or both of the garage door cables is most probably broke or malfunctioning, These cables assist in balancing the weight of the door and steer it during its cycle up and down the tracks. Garage door cables survive a long time if they are properly installed, so the primary reason for their damage is wear and tear.
Occasionally your garage door may become loose from its tracks, because of a barrier, or from something knocking it-hard. As an example, if you had accidentally set your car into reverse when the garage door was still closed, the impact can cause the door to shift off its-tracks.
As we mentioned earlier, it is risky to deal with off track garage doors without proper knowledge. Excellent Garage Door is a company that you can rely on for any kind of garage door troubles such as derailment. Our skilled, licensed, bonded, and certified technicians are trained in successfully dealing with this situation,
We find out the reason behind off track garage doors like any noticeable damage to the tracks (bent, broken), inappropriate orientation of the tracks or their loosening from the garage wall itself.
Adjust or straighten the tracks and fix the roller alignment.
Clean the tracks of any dirt or accumulation and lubricate with commercial grade oil.
Final assessment of the garage door to make certain there is not an absent component.